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2020: Can I Transfer To Another Spartan Race, Another Person, Or Both?

In this article:

  1. The details/restrictions of Spartan Race Transfers 
  2. How much is it going to cost?
  3. How do I Transfer or Defer my race?
  4. How do I Transfer or Defer my race to ANOTHER PERSON?
  5. Volunteer Code Deferrals
  6. Trifecta Pass Code Deferrals
  • *If you are deferring a VOLUNTEER CODE entry, please scroll to the bottom of this article for info on how to defer your event.
  • **If you are deferring a TRIFECTA PASS entry, please scroll to the bottom of this article for info on how to defer your event.

***PREPAID TEAM -  Please Note If you have created or joined a PREPAID TEAM you will be unable to defer to a future race or racer. Please see the Prepaid team FAQ link below for full details: 

  • Team Discount registrations are not able to be deferred to another event or transferred to another individual, once claimed, under any circumstance. Failure to use a registration for the specific event in which it is purchased, is a forfeiture of the registration. No forwarding credit will be offered. 

2020 Prepaid Team FAQ

For all other registrations please see the deferral instructions below: 

THE DETAILS:

14 DAYS TO INITIATE DEFERRAL: You have until 14 days AFTER your event to defer your UNUSED registration to a new event. You do not have to complete the process and choose your new event at this time, but you must initiate the deferment within 14 days. We will be unable to reopen the deferral option once the 14 day mark has passed. 

365 DAYS TO USE DEFERRAL CREDIT TOWARDS NEW RACE: You will have 365 days after the event you are transferring out of to sign up for your new event. The new event does not have to take place within those 365 days, you just need to complete the registration within 365 days (i.e., the new event can take place a year from now, but you must register for it within the 365 day window). The credit expires after 365 days and no further credit will be offered.


MORE DETAILS: 

  • The option to defer will be taken offline Wednesday prior to the event as bibs for the race weekend need to be prepare. The option to defer will them reopen the Wednesday through Friday AFTER the race. Racers have 14 days after the missed race to start the deferral process. 
  • You cannot use deferral codes for a sold out event. It is the racers responsibility to ensure the event is not sold out before completing the deferment.  
  • Spartan Junior races will be available for deferment to a future race - at NO CHARGE - up until 48 hours prior to the race. After race day you will no longer be able to defer those registrations. 
  • All international Spartan runs are independently operated from one another, it is not possible to defer your entry to another country. I.e If you purchased your race in the UK you can only defer your race to another UK race. 

THE PRICING:

2020 Races: 

  • At the time you defer your race, you are charged the flat Deferment fee of £20 (Unless you are transferring a Junior Race registration, see above). 
  • When you defer your registration to a future event, you will be given a credit for the amount paid, minus any discounts (does not include service fees).
  • Your deferral code will be valid for 365 days from the deferred event.
  • When you register for the new event with your deferment credit, you will be responsible for the remaining price difference. You will also not be able to use any other discount codes or offers when signing up for the new event. 
  • If you are deferring your entry to another person to use, you will still pay the flat deferment fee of £20. Whoever completes the new event registration with the deferment credit will be responsible for paying the price difference.
  • The deferment credit cannot be used to pay the processing fee. You will need to pay those fees again when you sign up for the new event.
  • Any deferment credit remaining after you sign up for the new event will be forfeited. It cannot be used for future events, processing fees, or merchandise.  

THE PROCESS:

To Transfer YOURSELF to a future event:
(or, Transfer your registration to a different person)

  1. Head over to Chronotrack (our registration system) and choose "Athlete Account" in the upper right corner: https://services.athlinks.com/
    si.PNG
  2. Log in or create an account using the SAME email address you used for your original registration. 
  3. In your profile, you'll see "Upcoming" and "Past" events tabs. Locate the race you'd like to defer.
     kn_ohoh.PNG
  4. Once you locate the race you'd like to defer, choose "Change Race" on the right hand side:chch.PNG 
  5. When you click Change Race, you'll have two options:
    Change to Another Race: this will allow you to move your Start Times WITHIN the same race date.
    Defer my registration for another event: this will allow you to withdraw from this event and receive credit to use at a future Spartan Event.
  6. Please note that changing to an Elite heat will be an additional charge of £30.
  7. You will then be asked to confirm the Race Deferral fee (£20) and to finalize that transaction.
  8. After payment, you will receive a confirmation of your deferral, with a coupon code that can be used to move to the next race of your choice. This coupon code is shown to you onscreen, emailed to you in a confirmation email, and saved for reference and use in the "Coupons" tab of your Chronotrack profile:sdfgsdfg.PNG
    *If you're deferring your entry to a friend to use in your place, all you need to do is supply them with this coupon code. They can then proceed with registration as normal. (see #8)
  9. When you're ready to register for your NEW race, simply go through the registration process as usual for the new event. Input the Deferral Code you received into the Coupon Code box during registration and you will be credited the appropriate amount. Any remaining fees (price difference, processing charge) will be your responsibility at that time.
  10. It is up to you to ensure the race you want to transfer to is not sold out and also be aware that events can sell out at any time. It is possible for a heat for event to sell out during the transfer process. 

 

To Defer my registration to a DIFFERENT PERSON:

  1. Head over to Chronotrack (our registration system) and choose "Athlete Account" in the upper right corner: https://services.athlinks.com/
    si.PNG
  2. Log in or create an account using the SAME email address you used for your original registration. 
  3. In your profile, you'll see "Upcoming" and "Past" events tabs. Locate the race you'd like to defer.kn_ohoh.PNG
     
  4. Once you locate the race you'd like to defer, choose "Change Race" on the right hand side: kn_ohoh.PNG
  5. When you click Change Race, you'll have two options:
    Change to Another Race: this will allow you to move your Start Times WITHIN the same race date.
    Defer my registration for another event: this will allow you to withdraw your registration from this event and receive credit to transfer to another racer.
  6. After choosing "Defer My Registration for Another Event," you will be asked to confirm the Race Deferral fee (£20) and to finalize that transaction.
  7. After payment, you will receive confirmation of your deferral via email.  That message will include a coupon code. This coupon code is shown to you onscreen, emailed to you in a confirmation email, and saved for reference and use in the "Coupons" tab of your Chronotrack profile: sdfgsdfg.PNG
  8. You'll need to give that code to the new racer. 
  9. The new racer will go through the registration process as usual, until prompted to enter a "promotional code."  He/she will input that code, and it will credit the appropriate amount.  Any remaining fees (price difference, processing charge) will be the new racer's responsibility at that time.
  10. The new racers is not guaranteed to get the same spot as you. It is up to you to ensure the heat is not sold out prior to completing the deferment. If it is we cannot guarantee the new racer will be able to sign up for the heat you were originally in. Note that any add ons purchased by the original racer (I.e Fast Pass, Fast Pass Plus, Venue T Shirt) are non-transferable and non-refundable. 

*VOLUNTEER CODE DEFERRALS:

Withdrawing from race PRIOR to race day: You must send cs@uk.spartan.com an email requesting the withdraw PRIOR to your race day.

You will be withdrawn from the race and a new volunteer code of the same value will be placed in your ChronoTrack account under the coupons tab. Please note the expiration date of your replacement code will be the same as the original code that you were issued. 

Withdrawing from a race AFTER race day: Your email requesting to withdraw from a race was received AFTER the race day had past.

You must send cs@uk.spartan.com an email noting the new event you would like to transfer to. You will be withdrawn from the missed race and given a new code for the future event of your choice (Beast, Super, Sprint or Stadion). The replacement code will only be valid for non competitive Morning and Afternoon heats. The transfer code will NOT cover the £20 transfer fee. 

If you've already paid to defer your race and received a credit for $0, email us at cs@uk.spartan.com noting the race you want to transfer to (Beast, Super, Sprint or Stadion) and we will generate you a new code. The replacement code will only be valid for non competitive Morning and Afternoon heats. 

**TRIFECTA PASS DEFERRALS:

If you are deferring an event purchased with a Trifecta Pass, please follow the following steps.
NOTE: You will only be able to defer to the same race type. For example, if you're deferring from a Beast, you will only be able to activate your deferral for a Beast. Trifecta pass usage is only valid for one Sprint, one Super, and one Beast, so we are unable to accommodate requests for deferrals to alternate distances. The transfers can only be made to races in the same calendar year (January through December).  

  1. Initiate the deferment process, as directed above. Pay the £20 deferral fee and receive your deferral code. 
  2. Send your deferral code to Spartan Customer Support (cs@uk.spartan.com) and let us know what race you'd like to change to. 
  3. Spartan Customer Support will activate your deferral code accordingly and you will be able to register for your new race at 100% off your registration fees.
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